Fresh

Dear Susan,

Thank you for your email.

Our Product Development department has verified that all of our products
are gluten-free, however we cannot ensure that during their manufacturing,
the ingredients used did not come into contact with gluten sources.

I hope this helps and please let me know if you have any additional
questions.

Best,

Melissa Drouin
Web Sales Coordinator
f r e s h Inc.
1-800-FRESH-20
www.fresh.com

Gladerma aka Cetaphil

Thank you for your interest in Galderma Laboratories, L.P.. In response to your e-mail dated July 13, 2009:

“Name: Susan Message: I was curious if products you manufacture contain gluten. Do you have a list available? Thank you!”

The Cetaphil Gentle Skin Cleanser does not contain ingredients that may be derived from grains and therefore does not contain gluten.

The other Cetaphil products contain ingredients that may be derived from grains and therefore possibly contains gluten.

Best regards,

Special Services Specialist

Galderma Laboratories, L.P.

Please do not reply to this e-mail. For further information about Galderma Laboratories, L.P., contact us at productquestion@galderma.com

***The information accompanying this transmission is intended for the use of the recipient named above only. The information may contain confidential information, which may be legally privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone at 1-866-735-4137, and return the original message to us at the address below via the U.S. Postal Service. Thank you.

Galderma Laboratories, L.P.

14501 North Freeway

Fort Worth, TX 76177

Burt's Bees

Vague....

We appreciate your taking the time to contact us at Burt's Bees.

We appreciate you taking the time to contact us at Burt's Bees. We received your inquiry and will promptly review your email. Due to the volume of emails we receive, please allow for 2-4 business days to receive a response.

Additionally, answers to many of our common questions including:

• ingredients we do or do not use,
• products that are appropriate for vegans or are gluten-free,
• as well as general company questions

are available in our Frequently Asked Questions section. Please click here to read our FAQs.

If you have an urgent question regarding an order placed on burtsbees.com, please email us at orderinquiry@burtsbees.com. Please make sure to include your order number for quick assistance.

Burt's Bees respects your privacy. We encourage you to read our Privacy and Security policy on http://www.burtsbees.com

Thank you,

Burt's Bees Consumer Care

Monday - Friday 10:00 AM - 4:30 PM EST
information@burtsbees.com

Bath and Body Works

Case # 2163953

Dear Susan,

We appreciate you taking the time to call us in regards to the products that we offer. It is wonderful to know that you enjoy our selection and assortment.

While we can provide you with the ingredient listing for any specific product you are inquiring on; however, we cannot make any guarantees that it doesn't appear in trace amounts due to the processing of other ingredients and 2nd and 3rd generation by-products (i.e. ingredients used to make the ingredients in our products). We would always recommend that you check with your physician prior to using any product that you might have a concern about.

Gluten includes:

Wheat: or any ingredients containing the genus species name Triticum Vulgare

Oat: or any ingredients containing the genus species name Avena Sativa

Barley: or any ingredients containing the genus species name Hordeum Distichon

Rye: or any ingredients containing the genus species name Secale Cereale

Soy: or any ingredients containing the genus species name Glycine Soja

Thank you again for contacting us. The feedback we receive from valued customers like you truly helps us improve our company's products and services. If we can do anything else for you, please call us at 1-800-395-1001.

Sincerely,

Kimmy Sou

Kimmy Sou
Consumer Response Representative